This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
Units of Competency | Core/Elective |
---|---|
SITXFIN009 Manage finances within a budget | Core |
SITXFIN010 Prepare and monitor budget | Core |
SITXMGT004 Monitor work operations | Core |
SITXHRM008 Roster staff | Core |
SITXHRM009 Lead and manage people | Core |
SITXCOM010 Manage conflicts | Core |
SITXCCS015 Enhance customer service experiences | Core |
SITXCCS016 Develop and manage quality customer service practices | Core |
SITXGLC002 Identify and manage legal risks and comply with law | Core |
SITXMGT005 Establish and conduct business relationships | Core |
SITXWHS007 Implement and monitor work health and safety practices | Core |
SITXFSA005 Use hygienic practices for food safety | Elective |
SITXFSA005 Use hygienic for hospitatity service | Elective |
SITHIND008 Work effectively in hospitatlity service | Elective |
SITXFSA006 Participate in safe food handling practices | Elective |
SITXFSA007 Transport and store food | Elective |
SITXFSA008 Develop and implement food safety program | Elective |
SITXINV007 Purchse goods | Elective |
SITXINV006* Receive, store and maintain stock | Elective |
SITXINV008 Control Stock | Elective |
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms | Elective |
SIRXOSM004 Analyse performance of social media and online business tools | Elective |
SIRXOSM006 Develop and manage social media and online strategies | Elective |
BSBMKG431 Assess marketing opportunities | Elective |
SITXMPR011 Plan and implement sales activities | Elective |
SITXMPR012 Coordinate marketing activities | Elective |
BSBCMM411 Make presentations | Elective |
SITXHRM010 Recruit, select and induct staff | Elective |
Qualification packaging rules rationale: 11 core units.17 elective units |