Certificate III in Individual Support

Course Duration
12 months
Delivery Mode
Blended Face-to-face week in a classroom-based training and and structured online study
Jan, Feb, Apr, May, Jul, Aug, Sep, Oct

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Fees and charges

Tuition Fee: 10,000
Enrolment Fee: 250
  Materials Fee: 400
Special 20% off for Onshore Students: 8,000


Redfern, Parramatta


120 hours


Career Pathway

This qualification may provide entry into employment in the following or related roles:

Senior Personal Care Assistant
Care assistant
Accommodation Support Worker
Residential Support Worker
Community Access Coordinator
Community care worker
Community House Worker
Residential Care Worker
Food Services Deliverer
Transport Support Worker
In Home Respite Worker
Disability Service Officer
Care Worker
Client Assistant
School Support Officer (Disability)
Family Support Worker
Care Service Employee
Planned activity assistant
Residential aide
Field Officer (Community Services)
Nurse’s Aide
Home care assistant

Further Study

Students who successfully complete this qualification may progress onto: Certificate IV in Ageing Support Certificate IV in Leisure and Health Diploma of Nursing

Learning Outcomes

Effective Communication Skills
Mastery on infection control measures
Understanding of legal obligations

Delivery Mode

Blended Face-to-face week in a classroom-based training and and structured online study


There are no pre-requisite for this qualification.

Entry requirements

Be over the age of 18
Demonstrate good command of written and spoken English
Verified evidence of IELTS Level 5.5 overall (or equivalent). Other English language tests such as PTE (score 42) and TOEFL (score 46) can be accepted.
Have completed a Higher School Certificate (HSC)/Australian Year 12/ Certificate IV or above qualification/ equivalent work experience.

Additionally, all applicants are required to:
Complete Pre-Enrollment Interview – to assess suitability to undertake the course.

Complete a Language Literacy & Numeracy (LLN) assessment – a diagnostic process to identify if prospective student requires LLN support.

(Note: Any AQF qualification at the Certificate IV level or above in a relevant discipline area delivered and assessed in English only will be deemed as meeting both the academic and English language entry requirement)

Key Skills Developed

Observation and reporting skills
Active listening skills
Ethical decision-making

Assessment Methods

Knowledge test
Practical Demonstrations
Case study Role-Play
Group learning

Units of CompetencyCore/Elective
CHCCCS031 Provide individualised supportCore
CHCCCS038 Facilitate the empowerment of people receiving supportCore
CHCCCS040 Support independence and wellbeingCore
CHCCCS041 Recognise healthy body systemsCore
CHCCOM005 Communicate and work in health or community servicesCore
CHCDIV001 Work with diverse peopleCore
CHCLEG001 Work legally and ethicallyCore
HLTINF006 Apply basic principles and practices of infection prevention and controlCore
HLTWHS002 Follow safe work practices for direct client careCore
CHCPAL003 Deliver care services using a palliative approachElective
CHCAGE013 Work effectively in aged careElective
CHCAGE005 Provide support to people living with dementiaElective
CHCDIS011 Contribute to ongoing skills development using a strengths-based approachElective
CHCDIS012 Support community participation and social inclusionElective
CHCDIS020 Work effectively in disability supportElective