This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

| Units of Competency | Core/Elective | |
|---|---|---|
| SITXCCS016 | Develop and manage quality customer service practices | Core |
| SITXGLC002 | Identify and manage legal risks and comply with law | Core |
| SITXMGT005 | Establish and conduct business relationships | Core |
| SITXFIN010 | Prepare and monitor budgets | Core |
| SITXFIN009 | Manage finances within a budget | Core |
| SITXMGT004 | Monitor work operations | Core |
| SITXHRM009 | Lead and manage people | Core |
| SITXHRM008 | Roster staff | Core |
| SITXCOM010 | Manage conflicts | Core |
| SITXCCS015 | Enhance customer service experiences | Core |
| SITXWHS007 | Implement and monitor work health and safety practices | Core |
| SITXFSA007* | Transport and store food | Elective (G-C) |
| SITHCCC040* | Prepare and serve cheese | Elective (G-C) |
| SITHCCC029* | Prepare stocks, sauces and soups | Elective (G-C) |
| SITHCCC035* | Prepare poultry dishes | Elective (G-C) |
| SITHCCC036* | Prepare meat dishes | Elective (G-C) |
| SITHCCC037* | Prepare seafood dishes | Elective (G-C) |
| SITHCCC041* | Produce cakes, pastries and bread | Elective (G-C) |
| SITHKOP013* | Plan cooking operations | Elective (G-B) |
| SITHCCC023* | Use food preparation equipment | Elective (G-C) |
| SITHCCC042* | Prepare food to meet special dietary requirements | Elective (G-C) |
| SITXFSA005 | Use hygienic practices for food safety | Elective (G-A) |
| SITHCCC027* | Prepare dishes using basic methods of cookery | Elective (G-C) |
| SITXFSA006 | Participate in safe food handling practices | Elective (G-C) |
| SITHCCC028* | Prepare appetisers and salads | Elective (G-C) |
| SITHCCC030* | Prepare vegetable, fruit, eggs and farinaceous dishes | Elective (G-C) |
| SITHCCC031* | Prepare vegetarian and vegan dishes | Elective (G-C) |
| SITHCCC038* | Produce and serve food for buffets | Elective (G-C) |